No, that's not what I was saying.
What I was saying is that the complaints process didn't seem to be effective, and that what happened more recently when complaints were brought against board members was that they continued to hear some claims or claims were put aside and sat until something was dealt with. It's not about trying to use it as an advocacy tool. It's about making sure that, if a board member has not behaved in an appropriate manner in a hearing, there is a mechanism to complain about that member's actions.