Thank you very much to both of our witnesses.
I'd like to just follow up on the issue around follow-up in terms of training, in the case of a member who's had a complaint lodged against him or her, and the complaint is found to be valid, and later on they're subject to training. As we heard from Mr. Aterman, there is no follow-up to determine how effective that training has been, other than a year-end evaluation of that particular member's evaluations. Does this make sense to you? If not, what should be done?
If I could just get quick comments from both of you, I would appreciate that.