Good morning, everyone. I'm calling this, the 105th meeting of the Standing Committee on Citizenship and Immigration, to order, as we continue our study of the Immigration and Refugee Board's appointment, training, and complaints process.
Thank you to the three witnesses who are with us today.
As we've been continuing the study, you have both the advantage and the disadvantage that we're well into the study. You can add some insight for us, but also the committee will probably now ask questions that are based on the testimony we've already heard.
I'm going to suggest we begin with you, Ms. Jacobs, since you are coming to us by video conference from Windsor, mainly because we know you're there and sometimes we lose a person on video conference. Then we'll go to Ms. Flaherty and Ms. Houle. Thank you.