—because I'm looking at it now from a process perspective. Not to get hung up on the media assertions, I'd like to look at it strictly from a process point of view. There's a complaint against one of your adjudicators brought by either a claimant or a lawyer, and presumably it's after the fact of the decision. The problem is that the complaint comes to your office. That may or may not be a problem, but that complaint comes to your office and you basically oversee the process of that complaint through an independent body.
Is there any other way? That's all I'm asking. Can we put an advisory committee in place? Can we put some other measure in place whereby there is another layer that can buffer your office and the process so that there is at least an appearance of an increased level of independence?