Ms. Jacobs, you've been a strong advocate for an independent complaints process for the members. You've been very helpful in that. I'm not sure if I'm entirely convinced yet, but you've made some really good arguments. How do you feel about the role that Ms. Warner describes as the lower-level adjudicators being represented by organized labour? How does that conflict with a requirement for an independent adjudicator? How does Quebec deal with this? Do you have any organized adjudicators, and how does Quebec handle that problem?
On April 24th, 2018. See this statement in context.