Much of our capital expenditures is devoted to IT, because IT, particularly our GCMS, is really the platform for our operations. Everything we want to do, whether it's to improve client service or whether it's vis-à-vis processing and identity management, will all require IT investment. That's a really critical part of our operational footprint, and is key to our smooth functioning as a department.
On May 31st, 2018. See this statement in context.