Thank you, Mr. Chair.
My questions will reference resources available to offices of members of Parliament for dealing with immigration casework. It's my opinion that members' offices, whenever possible, should be referring constituents to the public service and making sure we're sticking to the rules. Every once in a while, however, our offices get something that requires our attention.
We've heard conflicting reports about what has happened to access to the ministerial enquiries division versus a general hotline in the central operating unit. When we call this general hotline, do we still have direct access to the ministerial enquiries division?