What's happened in my office is that, where we used to get a decision within a day when we were able to contact the ministerial enquiries division immediately, it's now taking 10 days. This has significantly increased the workload on my very few constituent staff. I'm wondering why you've removed the access directly to the ministerial enquiries division and put a middleman in as opposed to simply training members of Parliament who might not be aware of the capacity or the purpose of the ministerial enquiries division.
On May 10th, 2016. See this statement in context.