I don't necessarily disagree with that statement. I think there's a wide variety of representation that can be found. The problem, I think, is fundamental to the practice. A lot of these people are new to Canada. They don't necessarily know how to find lawyers. They rely on members of the community who may not be giving them the best advice.
I don't necessarily know how we can do this: equip people who are looking for legal representation to know what they're entitled to from a lawyer and what they can demand so that they know they're getting the best kind of representation.