I think it's with regard to the mental health issues. We're all talking about mental health issues. One thing would be to build bridges with the community upon their arrival.
For example, a year ago Adiba had a meltdown situation. She was watching something on the Internet and she had a complete meltdown. We had to take her to the Mackenzie hospital. I wasn't present. I was in another area, but I came as quickly as I could. When I got there, I saw that the Mackenzie hospital had decided to tie her hands and her legs to the bed. That's exactly what ISIS used to do before they assaulted her.
We have a video of that. We have evidence of what happened. We have to educate our workers about what these people are going through. These are not crazy people running around; these people are victims. They're survivors. I like to call them “victors”. They have a special need, and in order to deal with this, I believe we need to educate our team about the situation before they arrive. I believe it is very important that we build bridges with these communities.
In terms of institutions, when we speak with certain members in the government about mental health issues, they say there are institutions out there and you can just go and knock on their door, but none of the victims of sex slavery will go knock on that door. This will not happen. They are hurt—plus, there's a stigma about mental health issues within their country. They believe if you go to a psychologist, the people in your community will not speak very kindly of you.
Therefore, you have to build bridges. You have to go knock on their doors, sit down with them, and explain to them how important it is in order to move forward in their lives. Building better bridges, communicating with the community, and educating our workers before they deal with them are all extremely important.