I'm going to call this meeting to order with my apologies to the witnesses. We had a speech in the House that just ended at 3:30.
Thank you for joining us today. This is our third meeting on the study we are undertaking as a committee on settlement services across Canada. We're early on in the study, so we're still gathering information and data about the way settlement services work. We're also, however, very keen on getting recommendations from you on how the government could improve its services to newcomers in the country.
I think we have two witnesses by video conference and one by telephone conference.
We understand, Mr. Cadogan, that you had your flight cancelled, so you are with us by telephone. Because you're on teleconference, I think we're going to begin with your statement. Then we will go to the other witnesses who are joining us by video conference.
You have seven minutes in which to offer a statement.