Yes, when we do our intake, when we first see people, that's a big part of it. We also have staff who can go into the store and meet with people. We make it a big part of what we're doing, to make sure that our clients coming in understand that we're not just about the clothes, but that we can also provide one-on-one case management settlement services. We have a worker who does that. We have two different employment program. We're looking to expand on that as well. We do that in partnership with other organizations, so if there are other needs, we refer people to other community services as well.
On April 1st, 2019. See this statement in context.