Thank you, Chair.
My first question is for Mr. Calla.
Thank you for providing these services to the community in the GTA.
One of the things I would like to see achieved out of this study is to determine which settlement programs are effective and which programs are not working and how the government can get some insight into the effectiveness of the programs without putting a lot of burden on the settlement agencies in terms of paperwork, because I know they are very short-staffed.
Do you have any thoughts on how we can measure program effectiveness and what the right metrics are to measures that effectiveness?