First of all, to reiterate the point, the key is to prevent vulnerable people from being taken advantage of, which is really what we're dealing with. We work closely with the over 500 settlement provider organizations that we fund to make sure that people know the difference between providing advice on settlement integration and providing legal advice on immigration matters. I believe for the sake of the clients, for the sake of the workers, it is important to distinguish between those two.
Filling out forms and giving some help is administrative work, but giving legal advice to a client is unauthorized and would be subject to this.