In 2017, I think there was an issue about negative experiences by vulnerable foreign workers. In some instances, even though they didn't trust them entirely, they still ended up working with them, because they didn't know where anyone else could help. Do you think the new tools, given such a stronger complaint process and new public awareness activities, will help with the issues that were brought up in 2017?
On May 6th, 2019. See this statement in context.