I want to point out, Mr. Chair, that I've talked about the integrated claim analysis centre pilot that we had in Montreal. We are ramping up to have a similar centre in Toronto where most of the claims are being presented. They're working at the claims according to three phases, if I may. They're really looking at how we can stream some of those claims and be more efficient in their process. They're looking at the staffing, the hiring and the training that we've talked about. They're looking at IT solutions for the different entities participating in this centre—IRB, CBSA and IRCC—and having a more centralized registry that would assist in the process of the claims.
On May 7th, 2019. See this statement in context.