They have offices. We go to their offices, but they are far away and it is not easy for us to get there. We did go the first time. The second time they said to us that there is an office at the library and perhaps we could come on Monday or a Tuesday. When we went, we found the office closed. In general, the people who are in the library were not sure what time the different workers would arrive actually.
On June 14th, 2016. See this statement in context.