Sure. I can say that much of what you've heard is true. Just today I got two reports that I found disturbing.
One was the report of some of our workers visiting a refugee who had an appointment for 2021, and was told maybe not even 2021, it might be 2022. I can confirm that is definitely true, and it makes no sense to me why the UNHCR cannot be providing refugees.... That was just for refugee status, that wasn't even for immigration, that was just for status as a refugee to be able to move forward in the immigration process.
The other report that I received today was from Greece. One of our Yazidi beneficiaries commented to one of our workers that it was really hard for them because they were still living in a Muslim context, and the Muslim NGO workers who were serving them were, after hours, overheard calling them all sorts of names.