This has definitely happened with our sponsorship. In dealing with our sponsorship agreement holders, they hoped we could get some applications in for November and December, but it didn't happen. Every week that went by we hoped and they hoped. Then March 31 came and there seemed to be this opening. John McCallum made an announcement, and we worked for many hours straight to hit that deadline of midnight and get everything in. It wasn't clearly communicated that it was just for Syrian refugee sponsorships, so we didn't know until May that our applications hadn't gone through.
I think there should be more communication with the sponsorship agreement holders, more clear communication, and maybe better response times when they're asking questions, just to get back to them faster. There's definitely a lot of frustration at that end from the sponsorship agreement holders.