My next question is about third party providers. In the whole processing of the family reunifications, are third parties used? For example, it could be for security, or it could be for medical. The reason I ask is that in some of the cases where I'm waiting, and someone is taking five or six years, I'm being told they're waiting for a security check to be cleared, and it takes a year and a half.
If you could maybe talk a bit about third party providers, what part of the process do they cover? Are they subject to service standards, as well, and if they are, then what are they?
Maybe we'll start with you, Ms. Chomyn.