Thanks to all the witnesses.
My first question is for Ms. Fraser. One of the biggest frustrations I hear about from the constituents in my riding of Scarborough Centre—and it was also borne out during this study—is inconsistent standards for acceptance between different offices and different regions.
For example, I know of some cases where an identical application, after being rejected in Chandigarh, was accepted in Delhi. In fact, Chandigarh has a reputation for an abnormally high refusal rate, to the point where some people have started avoiding it.
Why does there seem to be an uneven application of what should be consistent standards? Are there any measures you are taking to address this situation?