I want to get into this important topic. You mentioned that more and more you're using new technology online and so on, and the express entry system would be one of them.
Something has been brought to my attention with respect to the express entry system. People are contacting me saying that they've logged into their profile to update their Canadian education records to get the additional points since the new changes to the express entry, but many are having problems trying to get the updated information transmitted. Hence, the updated but not submitted message appears on their profile. They have contacted IRCC to try and get a response, and they're just stuck in limbo. I'm getting a whole host of emails from people with this problem.
Can you advise? Is IRCC looking into this to fix this problem?