The new system is not supposed to make these mistakes anymore, except for human error, but it used to be the case. If a case is processed in Vegreville, for example, and you're checking the case in Ottawa and a decision has been taken on the case, by the time you know the decision has been taken, because of the time difference.... I don't think this would happen now, except for human error.
On December 13th, 2016. See this statement in context.