In 90 seconds, should the design of the IRCC website regarding modernization be disclosed, we would then be in a position to judge whether the CRA model for intake and information distribution is better.
CRA has a single portal. You input your personal information, and they've already invented a secure transmission situation. If an individual were to pass through the immigration continuum from visitor to PR to Maple Leaf Card renewal to citizen, that individual portal could generate and regenerate updated information. Questions could appear based on the service that was selected. The complexity of the IRCC website could be simplified by following the CRA model.