It is possible to get that information, thanks a lot.
My next question is for Mr. Langford. I certainly recognize the important role that immigration lawyers and consultants play in our immigration system, particularly when it comes to the more complex cases. I think we would agree that for routine matters and most cases, it should be easier for applicants to complete the process successfully without third-party assistance.
What specific changes in technology and process would you recommend to make it easier for clients to successfully navigate the system without the assistance of a third party?