As part of Fraud Prevention Month we issue a number of videos in multiple languages. This year, for March 2017, they were issued on social media in English, French, Spanish, Arabic, Mandarin, and Hindi.
In response to questions, the last time we appeared before the committee concerning members of the public being aware of filing complaints, we have actually responded to that. I'm pleased to announce that in the time since we were last here, our communications department has produced a video that is now available on Facebook, and as of last Friday it has received 50,000 views. It talks about how members of the public using immigration services can file a complaint if they're dissatisfied with their consultant.