Thank you, and thanks to all the staff for being here today from this department.
I was most interested in the numbers that you just indicated, Ms. Morgan. About 70% of the case files that come through my constituency office end up dealing with immigration. Some of those people say the process is broken. All I'm saying today is, if this were passports, collecting EI, or OAS differences, there would be a front page story somewhere.
Can you just give me an update as to.... The minister has indicated in his comments—I believe I made a note here—that the private system is much better and much easier to work with than the government system, in regard to settlement. I'm looking at your thoughts on how...and you just indicated that more private settlement was very valuable in this whole process. Is that because of the hands-on nature of the people who are bringing these persons in?
I'm wondering how your department helps those private settlements in selecting the people who come.