Madam Chair, as to our ability to provide MPs and senators with more of a concierge service, we do have a client support centre with a dedicated phone line that caters to specific questions by MPs. We have put in resources to cater exclusively to those specific comments. We are trying very hard to make sure that if there are any specific questions, we actually get the information from the case analysts to you, through that same channel. It allows us to maintain the integrity of the system by making sure there is a comprehensive analysis done of the case, and then providing you with the information.
