My second question is about the lengthy processing times. I have a file in my office. I'm going to give an example; I like to give examples. It's been three and a half years, and this constituent of mine's file is stuck. Walmart originally gave wrong documentation, and they corrected it. They wrote a letter to the officials that it was their mistake. Ever since then, her file has been in process. Every time we try to inquire about what's going on with the file, it's said to be in process. That's not the only file; there are many others like it. I think my colleagues across the board have had these experiences too.
Even if it's one individual file, it's somebody's life. She's been hanging for three and a half years. It's causing anxiety. She didn't start another job because she was worried that she would make a commitment and then have to renege on that. All we hear as an answer is that it's in process, and we don't get more details than that. If they don't want to grant it, they should just say no so that people can move on with their lives. In the meantime, she got married, and now the officials are saying it's causing a delay because she has a spouse.
Is there anything being done to clean up this overly long waiting process, even if there was a hiccup at the beginning such as I explained?