This is one of those questions where I'm wishing my deputy minister were here in person so I could see her smile. We might see her smile on the screen, but yes, COVID-19 has presented us with an opportunity to digitally transform the way we do business in IRCC, right from A to Z. Those are conversations we are embarking on in great haste so we can provide the best quality service to our clients, namely aspiring new Canadians and visitors.
