Thank you very much, Madam Chair.
Let me give you a very concrete example. After phoning some IRCC officers, I found out that the application for permanent residence of one of my constituents had been accepted last July 6. Five months later, however, he still has not received a Confirmation of Permanent Residence.
To your knowledge, are many files currently in that same situation?
The application has clearly been accepted. Even though we know that there will be no interview upon arrival, that the process will be done entirely by means of a letter, and that the steps in obtaining the permanent residence card will then take their course, people are not being given any information at all.