As you know, the government is looking for innovative approaches that might assist newcomers in looking at how to better support the integration process.
As you deal with issues such as you mentioned with regard to capacity, the need for capacity-building to support people dealing with COVID and racism, how do you see the government dealing with that to assist you?
Also, in your view, is increasing employment support and leveraging new technology the right path forward for IRCC and the government?
What are your thoughts on that?