I also would like to recommend that IRCC develop an online application system for the caregiver program. It will be a lot easier. They could have an AOR right away and hopefully receive an open work permit as soon as the application is open.
Caregivers outside of Canada must have an open work permit, and the processing time should be less than a year—approximately six months is my recommendation—so that they can have a life here in Canada as soon as possible.
Also, we have an issue with the mail, because so many applications are being lost. If IRCC had a global case management system whereby IRCC staff working from home had access to the database wherever they are in Canada....
Also, there are IRCC officers with inconsistent positions on applications. There are many health caregivers who have taken the exam several times and cannot apply for PR because they do not meet the English language requirement. Most IRCC officers nowadays, during the pandemic, have been refusing the applications and sending them directly to the H and C office in Vancouver.
Before the pandemic, caregivers with a language problem were applying for PR with a submission, and most officers considered the application and sent it to London. Most of our applicants were okay; they got their PR applications approved. Nowadays, however, during the pandemic, officers forward their applications to H and C.