If I may add to that, with concierge services like a dedicated phone line, if you look at what Nova Scotia did in their office of regulatory efficiency, ORASE, they developed that one-stop shop where businesses can go to one person and then government deals behind the scenes with everything it needs to do to get the right response for people.
That is incredibly helpful to businesses. The time that you have to call around or find information is time well spent to get you where you want to go, but it's time that's needed.