I thank the ministry for allowing me access to high-level workers. Because of that, we were able to quickly identify that the form was broken. We were able to quickly identify that the Americans had no place to message, and we are able to quickly identify the missing 50 or 200, depending on how many we actually confirm.
Because of this, we need an ombudsperson, not only for IRCC, but for the CBSA as well. Just today, we had a reply back from the IRCC. Whether it's a system error or human error, they say, “Your form was not filled.” I looked at the form myself. It was the October 8 form completely filled. The challenge is that the October 8 form was flawed.
Now, if this person had no ombudsperson, if the Faces of Advocacy did not exist, there would be no way to bring it up to the high-level people, so I'm thankful to the ministry for allowing me that connection. But we need someone official. We need an ombudsperson, and the Faces of Advocacy will fill that role until that position is there. Or we can take it—