The first thing I want to do, Madam Chair, is to sound a note of compassion for those who have been kept apart as a result of the pandemic. As my colleague knows, that's one of the reasons we introduced a pathway to reunite families during the pandemic. I'm very proud of the fact that we have been able to reunite tens of thousands of families.
With regard to the specific question about a plan, we do have a plan. That plan involves a strategy that will add resources, as I've said—frontline personnel to the front lines of our department. That has not only cast its eyes forward to long-term modernization with budget 2020 investments, but we've already started to leverage technologies now during the course of the pandemic. That has led to concrete results with regard to citizenship, with our welcoming over 64,000 new citizens. With regard to our landing processes, we've moving our processes online so we can achieve the outcomes of landing more permanent residents. Again, as my colleague knows, we've made significant progress in achieving our 2021 levels plan, landing over 100,000 new permanent residents already. That's the proof the plan is working.