Yes, absolutely. Thank you, sir, for the question.
Very quickly, when we go to the immigration appeal division, for example, to appeal some of these decisions, we get records. I think everything should be recorded, even at the visa offices. I think it would really help streamline and clarify where the issues were at the interview and would allow people like us and the minister's counsel to come to a resolution more quickly.
The second issue is that I don't understand why we don't have video conferencing technology available yet. I'd that say 90% of my clients, especially where the spouse who sponsored is in Canada, just don't have the means to go for the interview. Ultimately, their testimony and their opinions—where perhaps they could have clarified certain issues—are just left out.
I think those are two very quick and obvious responses that could ultimately help to make this process a little more efficient and ultimately help families to reunite. We're around the corner from Christmas, and a lot of families.... I just celebrated Diwali this weekend with my family, and I couldn't imagine what it would be like to not be able to celebrate that with my family members if I were in a position similar to theirs.
I think those are just two quick solutions that exist and that are really easy to implement.