Thank you very much, Madam Chair.
Mr. Clark, you may have to send a bill to Mr. Holthe for all the good things you're saying about him and his firm. I'm sure they're appreciated.
This question is for both of you.
As a result of the pandemic, I understand that the IRB suspended refugee hearings, but it has since resumed them virtually. During the suspension, I gather that IRB members used their time to work on previously received cases and to try to work on system efficiencies so they could improve or optimize case intake and processing.
How do you see this affecting the refugee claims process? What issues have you noticed that can be improved upon, and how would you do that?
I'll ask Mr. Clarke and then Mr. Holthe, please.