Thank you very much, Mr. Serré.
The [Technical difficulty—Editor] really circles back to the role of settlement services. Commonly we experience clients who will come to us and indicate that they can't get a hold of anybody at IRCC. The breakdown in the partnership there is that we, too, don't have direct contacts or a direct representative to work with at IRCC to really reach out to and understand where the breakdown in communication might be, so we end up really as helpless as the clients themselves. That's unfortunate, and it's possible that if we could strengthen the relationship there with our IRCC colleagues it would actually help everyone in this entire system.
When it comes to settlement services for international students, certainly for ourselves in association, the current funding models don't include funds for us to specifically support international students. Happily, we see that that a growing trend in our educational establishments is to attract and recruit those students, but they need a lot of support. In order for us, as a settlement provider, to be able to do it, we need those funding models to expand so that we can actually have the resources in place to provide the supports appropriately.