That's a tough one. I think some compassion needs to be built into it. If just a little thing is missing, I agree they should have the opportunity to have their application put back into the queue where it should have been but for the little error. Remember, in years gone by, they would be sent efficiency letters saying what they're missing. But it was taking too long and they weren't able to meet these high processing standards.
On November 18th, 2020. See this statement in context.