Okay, I will keep it nearer to me.
Due to COVID, there are different situations that have arisen for the immigration department, as well as to individuals who are in the process of obtaining their necessary paperwork. For example, the refugees file their refugee claims online, and it's taking them more than the usual time to process their applications. Reaching their eligibility hearing is taking a long time. I would request some changes to it, for example, the eligibility meetings can be done through Zoom using the app.
There could be digitalization of applying for post-graduation work permits. They should create a portal through which students can put their information rather than to add on or upload any paper-based applications. The e-mail portal should be designed in such a way that they automatically send an e-mail to the concerned educational institute in order to verify their transcripts or any other related matter.
It would reduce the workload from the immigration department or case processing centres, and it would work towards our advancement so that students could get their work permits as early as possible.
That's all of my introductory part about the immigration matters that I'm seeking to talk about.