In our investigation of our situation, we learned that, in Quebec, files are apparently forwarded and processed in paper format. We don't have access to electronic versions to submit our applications for permanent residence.
When COVID-19 hit and IRCC employees couldn't work, our files weren't processed at all. My recommendation to IRCC is that it modernize the system for Quebec because submitting paper files doesn't work.
Then, as I said, we should really be given open work permits so we don't have to pay visa costs. Every time you change employers, you have to negotiate a new work visa. Sometimes employers even tell us they'll hire us if we pay for our own work visa. It's gotten to that point. So the suggestion is really that we should be given an open work permit, as is done in the other provinces of Canada.
I'll hand over to Ms. Mara.