I want to talk about Hong Kong visa applications to IRCC.
As Ms. Kwan was just mentioning, there are a lot of people struggling whom I've talked to—she has as well—who are waiting and waiting.
With this new measure introduced on May 27, there was a lot of confusion over the acknowledgement of receipt. People were saying that they were trying to apply for things and they weren't getting an acknowledgement of receipt.
Is that a necessary step if somebody is already in the system? Are they supposed to wait for that? What's the situation around that?