I think the expressions used in those reports are a clear case of outright bias, not unconscious bias. When you look at those terms, individuals from particular countries are being branded as untrustworthy and corrupt, some as coming to Canada for social security benefits, and then the greater part of the continent is being referred to as dirty. This is not unconscious bias. This is conscious basis or discrimination. It is explicit racism, not unconscious racism.
I'm not saying that there are not cases of unconscious bias, but if you go by the terms used here, these are deliberate terms that are used by individuals. It is irrespective of what the individual might be thinking. Anybody who's looking at it from a reasonable perspective would know that this is inappropriate, even from government managers in a government department.
It is unfortunate that there are some individuals who will now have to sit down and consider the applications from the same people who have been referred to as being corrupt, untrustworthy or from a continent that has been referred to as being dirty.