We have been working with Global Affairs to look into this issue. It's through this process that we were able to understand what was happening in terms of a lack of access to those funds due to that change that happened in 2021. We continue to work with them to see what can be done about that. As a result, we've taken it upon ourselves to look at a change in the card for those who can provide another passport as a solution that could help overcome that challenge in the short term.
On November 18th, 2024. See this statement in context.