Again, as I mentioned before, the anti-racism strategy is being baked into every part of our organization. That includes policy development, client service delivery and the everyday management of what we're aiming to do in the department.
Training is being provided to all decision-makers, especially those who have to process some of these applications you mentioned, so it's ensuring that those decisions are addressed in a more consistent manner.
There is also the review of how decisions are taken within the organization to ensure that the consistency of the act is applied, including looking at what could be perceived as bias in the decisions. It is very much part of the training to ensure that people are making decisions based on the facts before them and not on race.