Thank you, Madam Chair.
Thank you to all the witnesses.
My first question is for Ms. Ruiz. I will say that we do share the frustration, especially with some of these rejection rates. I know that you are boots on the ground, so you deal with these people and their emotions hands-on. I can only imagine, with the backlog that is growing, how things are really frustrating for you.
We're talking about racism, and we're not seeing very many results right now. Do you feel that racism plays a role in this mounting backlog we are seeing at IRCC right now, and how so?