Thank you, Madam Chair.
Thank you to the witnesses, and in the first panel as well, for sharing not just your hardships but also the emotions that a lot of other people are probably reaching out to you about as well, through the hardships that all of you are facing.
I want to touch on the recording of interviews, because that seems like a theme. It's something we hear about in our offices as well. Sometimes when a decision is made, we see that the officer has something else in his notes, and our constituents are often telling us something different.
Imam Badat, you touched on the point that sometimes there are cultural differences that maybe the officer does not understand as well.
Ms. Bien-Aimé, can you elaborate a little more on how recording these interviews would create more transparency and would not just hold the officer more to account but would also give the applicant a little bit more power in their hands in the process?