Both. Okay.
If employees don't feel a sense of belonging and comfort, and we care about diversity but we don't care about inclusion and equity, then the retention rate of people working in those departments is going to be very low. People are going to come in and then they're going to leave. They're going to come in, get a job, not feel happy and then leave. You're going to lose people, and we need people to stay in order to build that experience and understand the system better. We need those people to provide that cultural translation and move up the ranks to then be the officers who can better assess the applications.
I feel like you have to start with your family. You have to start with the people who are part of your family, which is your department. That family will then have more of the tools necessary to work on the application.