Perhaps you're trying to say that the language has no play in this.
One of the suggestions we heard from witnesses is that we open more offices across the continent to make sure that we reduce or tackle this higher rate of refusals. Can you comment on the tools that you intend to use?
I really hope that you have the same data we have, because if you don't, we're going to be having a different conversation. Witnesses have come forward and have provided us with some things that we can do to address that, and if we don't have the same numbers, we're going to have a harder time addressing that situation.
Can someone in your department who has this information comment?